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To return a product, please login your account and visit order records. Enter your order number and the billing zip code to retrieve your order and select the products you would like to return. Follow the directions on-screen to begin the return process. All products must be returned in new, unused condition in their original box. Shipping must be prepaid by the customer on all returns. Refund will be given on merchandise returned, less shipping & packaging. We do not accept C.O.D. returns.  You may contact our Customer Service Department at Sales@shelandy.com to request a prepaid return label to obtain a...

Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of shipping, Shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, We will contact you via registered email. Shipment method / Estimated delivery time Package under 10 lbs. - USPS Priority Service: 2-5 DAYS  Package between 10 and 150 lbs. - FedEx Ground: 3-7 DAYS Shipment over 150 lbs will be shipped by pallet instead of parcel delivery. If...

SHELANDY LLC PRIVACY POLICY EFFECTIVE 1/1/2021 We value you as a customer and take your privacy seriously and we want you to know how we collect, use, share and protect your information. This Privacy Policy tells you: What information we collect How we use that information How we may share that information Your choices regarding your personal information This Privacy Policy applies to SHELANDY and information or pages found therein. Our Conditions and Terms of Use govern this Privacy Policy. To the extent there is a conflict between the terms of this Privacy Policy and the Conditions and Terms of Use, the Conditions...