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What products do you offer?

We offer a wide range of pet grooming products, including:

  • Pet Dryers: High-velocity dryers for efficient and safe pet drying.
  • Grooming Tools: Clippers, brushes, combs, and nail trimmers.
  • Pet Grooming Tables: Various sizes and materials of pet tables.
  • Pet Bathing Solutions: Pet tubs and portable bathtubs.
  • Accessories: Replacement parts and other pet care accessories.

Are you the original manufacturer?

Yes, we are the original manufacturer of all SHELANDY products. With over 12 years of experience in manufacturing pet grooming products, we design and produce everything internally to ensure the highest quality and performance. Our expertise and dedication to excellence have made us a trusted name in the pet grooming industry.

How can I place an order?

To place an order, follow these steps:

  • Sign Up or Sign In: Create an account or log in to your existing account.
  • Browse Products: Go to our Shop page.
  • Select Product Options: Choose size, color, and other options on the product page, then click "Add to Cart."
  • Review Cart: Click the cart icon and review items.
  • Checkout: Click "Checkout," enter shipping and payment information, review your order, and place it.

What payment methods do you accept?

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Note: We do not accept PayPal or Google Pay.

How long does shipping take?

Our shipping typically takes 7 business days within the continental United States. Shipping times may vary based on your location and the shipping method chosen. For detailed information, please refer to our Shipping Policy.

What is your return policy?

We offer a 30-day return guarantee. If you're not satisfied with your purchase:

  • Initiate Return: Contact us within 30 days of receiving your item.
  • Return Authorization: Obtain a return authorization.
  • Ship Item Back: Send the item back to us in its original condition.

How can I track my order?

Once your order is shipped:

  • Email Notification: You will receive an email with a tracking number.
  • Track Order: Use the tracking number on carrier’s website to monitor your order status.

Do you offer international shipping?

Yes, we ship to several countries including Canada and Mexico. For specific international shipping details, including shipping times and costs, please contact our support team at sales@shelandy.com.

How do I contact customer support?

You can reach our customer support team by:


Call us at 909-931-7559


  • General Inquiries: sales@shelandy.com
  • Warranty Claims: warranty@shelandy.com

We are available Monday to Friday, 9 am to 5 pm PST.

What is your warranty policy

Our products come with a one-year warranty to ensure your satisfaction. The warranty covers manufacturing defects and provides support for replacement or repair. For detailed information on the warranty terms and conditions, please refer to our Warranty Policy page.

How can I become a distributor?

To become a distributor:

  • Apply Online: Visit our Dealership page and fill out the application form.
  • Review: Our team will review your application and get you back.
  • Approval: Upon approval, you will receive information on setting up a wholesale account.

Where is your company located?

Our address is:

20515 E WALNUT DR N,

We operate Monday to Friday, from 9 am to 5 pm PST.
For additional questions, feel free to contact us directly. We are here to help!